Terms and Conditions


When you sign up for a Muuah account or innitiate ordering process, you are indicating that you agree to the terms and conditions. You are responsible for reading these terms in detail.

Here are some of the most important parts of our terms and policies that you should be aware of before you place orders:

GENERAL
  • We can't deliver to PO boxes, APO addresses, or certain remote areas. We reserve the right to refuse, cancel, and refund any orders where we deem the address to be undeliverable.
  • You need a valid phone number on your account for courier delivery purpose.
  • Terms of warranty may varied by products. Please read product details for information regarding the product warranty.
  • We strongly recommend you order samples before proceeding with large wholesale orders. As such we may not offer you detailed quantity price breaks until you have successfully placed sample orders.
  • If you pay for an order and cancel it, or we are offering compensation for a failed delivery or warranty return, we reserve the right to offer "credit against future orders" instead of a cash refund.
  • All new customers paying by Paypal/credit card are subject to a risk assessment inspection. This can lead to a delay of your first order while we request ID verification from you. This is common practice for any merchant protecting against fraud and your documents submitted will be strictly protected under our privacy policy and, per our data protection policy, not retained beyond the time of the check.